Premium Short-Term Rental Standards: What We Accept

Our Quality Commitment

In today's competitive short-term rental market, guests have countless options and increasingly high expectations. They seek properties that feel fresh, new, and meticulously maintained—as if they're the very first guests to stay. This document outlines our non-negotiable standards for property acceptance.

Structure & Maintenance

✓ ACCEPTABLE

• Properties that appear new or have undergone recent comprehensive renovations
• Solid structural integrity with no signs of settling issues
• Sturdy floors with no creaking, sagging, or uneven areas
• Well-insulated walls and ceilings that minimize sound transfer
• Pristine wall and ceiling surfaces with no cracks, stains, or imperfections
• Recently serviced HVAC systems with proper functionality
• New or recently replaced windows with proper sealing

✗ UNACCEPTABLE

• Properties with visible age-related deterioration
• Creaky, uneven, or soft flooring
• Thin walls or ceilings where neighboring noise is audible
• Cracked, damaged, or patched walls and ceilings
• Dated or inconsistently functioning HVAC systems
• Old, drafty windows with peeling paint or failed seals

Interior Finishes

✓ ACCEPTABLE

• Fresh, clean paint throughout with professional application
• New or like-new baseboards and trim with clean lines and no paint buildup
• Modern, updated fixtures and hardware in pristine condition
• Premium kitchen and bathroom fixtures without any signs of wear, corrosion, or staining
• New or recently refurbished cabinetry with quality hardware
• Current-style countertops in excellent condition
• New or pristine-condition flooring (hardwood, luxury vinyl, high-grade tile)

✗ UNACCEPTABLE

• Multiple layers of paint with visible drips or rough texture
• Paint-caked baseboards, trim, or door frames
• Dated or worn fixtures
• Rusted, pitted, or visibly worn kitchen and bathroom fixtures
• Discolored or calcium-buildup affected faucets and shower fixtures
• Older cabinets with visible wear, dated style, or poor functionality
• Laminate countertops with visible seams or damage
• Worn carpeting, scratched hardwood, or dated vinyl/linoleum

Exterior & Curb Appeal

✓ ACCEPTABLE

• Welcoming, well-maintained entrance with attention to detail
• Professional landscaping that is simple, neat, and well-maintained
• Clean, attractive walkways and outdoor spaces
• Fresh exterior paint or siding in excellent condition
• Quality outdoor lighting that functions properly

✗ UNACCEPTABLE

• Neglected or overgrown landscaping
• Weathered, faded, or peeling exterior finishes
• Damaged or unsightly fencing
• Cracked, uneven, or stained walkways
• Inadequate or non-functioning outdoor lighting

Why These Standards Matter

Today's short-term rental guests:

• Scrutinize properties through high-quality photos before booking
• Compare dozens of options before making decisions
• Prioritize properties that appear pristine and well-maintained
• Leave detailed reviews about property condition that influence future bookings
• Expect accommodations that feel special, not lived-in

Our Pre-Management Design & Furnishing Focus

Our model heavily emphasizes the pre-management phase to ensure exceptional guest experiences:

1. Complete Property Assessment: We thoroughly evaluate every aspect of the property against our stringent standards before acceptance
2. Design Cohesion: We ensure all elements of the property work together to create a harmonious, magazine-worthy aesthetic
3. Furniture & Décor Quality: We accept only high-quality furnishings without visible wear, tears, stains, or outdated styles
4. Comprehensive Staging: We review and refine every detail to create an inviting, photogenic environment
5. Professional Styling: We ensure accessories and décor items are thoughtfully selected and positioned

✓ ACCEPTABLE FURNISHINGS

• New or like-new furniture with no visible wear or damage
• Cohesive design scheme throughout the property
• High-quality, clean mattresses with appropriate protective coverings
• Premium linens, towels, and kitchen textiles
• Tasteful, coordinated décor items and artwork

✗ UNACCEPTABLE FURNISHINGS

• Visibly worn, stained, or damaged furniture
• Mismatched or haphazard design elements
• Outdated furniture styles or textiles
• Low-quality or worn linens, towels, or textiles
• Cluttered, excessive, or personalized décor items

Our Commitment to Owners

When we accept your property into our portfolio:

1. We guarantee professional representation
2. We position your property to attract premium guests
3. We protect your investment by maintaining high standards
4. We maximize your revenue potential by justifying higher nightly rates
5. We foster excellent reviews by meeting or exceeding guest expectations